Tuesday, 11 October 2016

Fixing Windows 7 update problems

Everyone knows that newish install of Windows 7 will have problems updating. CPU usage and Memory usage climbs, and nothing ends up happening. No updates are applied and your computer becomes basically unusable. Here is the procedure we've found to be useful when working on this problem:

Start run, services.msc
Stop windows update service


KB3102810
32bit: https://download.microsoft.com/download/A/0/9/A09BC0FD-747C-4B97-8371-1A7F5AC417E9/Windows6.1-KB3102810-x86.msu
64bit: https://download.microsoft.com/download/F/A/A/FAABD5C2-4600-45F8-96F1-B25B137E3C87/Windows6.1-KB3102810-x64.msu

Stop Windows update service

KB3135445
32bit: https://download.microsoft.com/download/2/E/D/2ED368A8-9967-4829-9CD5-9037AD48FF72/Windows6.1-KB3135445-x86.msu
64bit: https://download.microsoft.com/download/9/C/8/9C855F85-08B1-47B4-97DF-B6A7D187F0B7/Windows6.1-KB3135445-x64.msu

Stop Windows update service

KB3138612
32bit: https://download.microsoft.com/download/E/4/7/E47FB37E-7443-4047-91F7-16DDDCF2955C/Windows6.1-KB3138612-x86.msu
64bit: https://download.microsoft.com/download/B/7/C/B7CD3A70-1EA7-486A-9585-F6814663F1A9/Windows6.1-KB3138612-x64.msu

Stop Windows update service


You are now going to download and install either one or two updates manually.  In most cases only the first (KB3172605) of these is needed.  If that produces a result that says the update is not appropriate for you computer, you need to first install the 2nd of these (KB3020369), then install the first (KB3172605).


KB3172605
32bit: http://download.windowsupdate.com/d/msdownload/update/software/updt/2016/09/windows6.1-kb3172605-x86_ae03ccbd299e434ea2239f1ad86f164e5f4deeda.msu
64bit: http://download.windowsupdate.com/d/msdownload/update/software/updt/2016/09/windows6.1-kb3172605-x64_2bb9bc55f347eee34b1454b50c436eb6fd9301fc.msu

KB3172605
32bit: https://download.microsoft.com/download/C/0/8/C0823F43-BFE9-4147-9B0A-35769CBBE6B0/Windows6.1-KB3020369-x86.msu
64bit: https://download.microsoft.com/download/5/D/0/5D0821EB-A92D-4CA2-9020-EC41D56B074F/Windows6.1-KB3020369-x64.msu

Reboot and then full updates from there.

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