Interoperability and the Way of the Penguin

Recently I've been tasked by a client to look into alternatives to Microsoft supplied products. Why I hear you ask? Simple - while 2003 Small Business Server was a real winner for this client, 2008 SBS has been an unmitigated disaster. A previous IT provider installed it and then left it unmanaged for quite a while. Even though I have subsequently re-installed the system in accordance with Microsoft best practice, we're still having periodic problems. For exmaple, about every 12 days, Active Directory, DNS, Exchange and IIS stop talking to one another. I'm yet to find the precise cause of this and I've just updated this system with all recent updates etc as required. The client's 2003 SBS server was exceptionally stable. No problems, no failures nothing. It ran beautifully for several years and experienced almost no issues at all.

So on to the new task - they've learnt about GNU/Linux from a friend. This friend gave bugger all details but enough to hook them in. I have no problem with this - I am a big proponent of Linux and use it extensively. But, and here's the BUT! - they use systems that are very specific to Windows. The industry software they have runs only on Windows and only in a 32 bit operating system environment. In fact, it only runs properly on Windows XP - forget Vista and 7. So how to make this all work? I've played with Wine, tried using Sun VirtualBox (which is an excellent product) and still we're not getting the results the client wants. Meanwhile, their server is chugging along happily but they've lost all faith in it and in Microsoft.

While Linux is able to provide a stable operating system, good mail capabilities etc, the lack of ability to provide their key software to each user is a deal breaker. Also the whole file sharing thing isn't working out as I expected. With the client using MYOB for various accounting activities I've encountered some problems with it's access of it's files using Samba to share them. I really want to get this to work, but I'm realistic enough to realise that Linux can't be all things for all people - just like Microsoft's products can't either! And in terms of interoperability, I don't know which end is causing the main problems, but I suspect the closed nature of Microsoft's products is a large part of that. At any rate, I'll keep plugging away with it and see what happens. The good news is the client loves OpenSuSE's looks and handling and I don't have to worry about viruses and malware. Ahh so sweet!

Experiences with Ubuntu 7.10 Gusty Gibbon

I've spent a fair bit of time around Linux and I was very interested to see what this new distribution had to offer. I went the cheater's path for my work PC (a Dell GX260) and upgraded first to the RC and then patched to the full version. I like it a lot on this machine, it detected my wide screen LCD properly, looks nice and feels like it runs faster than 7.04. So, all good.

At home however, the story varies significantly. I have a whitebox with an AMD processor in it, a 250GB SATA disk and standard everything else. It currently runs Windows Vista Ultimate (ugh!) and I had approximately 80GB free that I thought would be handy for Ubuntu. I will note that this particular machine, when I attempted to install OpenSuSE 10.3 on it, appears to have some obscure SATA controller and SuSE was unable to detect it. I was prepared for the eventuality that Ubuntu wouldn't see it either, but to my pleasant surprise it did.

I ran the install, popped GRUB on the system and rebooted. Everything had seemed to go well, the partitioning etc was a breeze and Ubuntu have done a very nice job of making the installation process as painless and thought free as possible (good for the newbz out there that say Linux is too hard to install). After the reboot I was greeted with the unhappy result from GRUB: Error 17. Subsequent reboots and I got Error 18 and even Error 15. The SATA controller problem (I suspect) had struck again. What *really* ticked me off was that Vista was unable to repair the boot partition and I lost the lot. Now fortunately I have backups (let that be a lesson to all of you who don't) and I didn't lose any data. I did, however, lose several hours of time and my temper at least twice.

The SATA controller in this particular machine is not a fancy one. The board is a fairly standard one and it ran Ubuntu 7.04 without any issue. And yet neither OpenSuSE 10.3 or Ubuntu 7.10 worked with it properly. Very annoying. Vista (sadly) did work with it properly and is once again working with it properly. *sigh* I want to get away from the Microsoft world (it's expensive!) and I am restrained once again due to hardware issues.

So a win and a loss with Ubuntu 7.10 and one complete recovery failure with Vista. Life goes on.

Update to: Resurrection of a G4 and other observations

I had intended to publish the previous post last night, but didn't get around to it. I've hit a bit of a snag with the OpenSuSE 10.3 installation and ran out of time last night to fix it. Two things are failing.

No.1 the PowerEdge server I have has a dodgy DVD reader in it and won't read the 10.3 DVD properly. I checked the DVD for its integrity and all is well with it. I'll need to put another DVD reader into the machine to get it to install I think. While I'm there I think I'll also replace the noisy fan it has at the rear. I can't hear the disks over it and there is no outward indication of any activity which bothers me.

No.2 I tried to install 10.3 on my AMD clone PC last night too. It has a 200GB SATA disk in it (can't remember the exact size) and OpenSuSE failed to detect it. WTF? It's not like I have a unique mainboard - it's a fairly standard ASUS board with nothing special about it. This machine ran Ubuntu there for a while and had no problems with the detection - but OpenSuSE has no idea about the disk. For a new OS version I was extremely unimpressed. I'll issue one caveat though - I have Vista installed on this disk and I'm not sure if that will screw things up or not. I'll investigate at my leisure (read: who knows when).

Happily my G4 is still running although seems unhappy to boot from the OSX partition unless I hold down the Option key on boot. I changed the boot drive (again) and forced a restart to see if it fixed anything. It booted properly (which was good) and also quite quickly (also a good thing). Currently the machine is in a suspended state but I'll test it again tonight and see what the results are.

Tomorrow (hopefully) a post about something non-technical.